NEW TOPICS 2012

Seriously Difficult People TM
How to manage difficult staff

Vicarious Trauma
Boosting resilience & performance

Managing depression in
the workplace


Advanced Communication
Skills for Managers


Suicide intervention-
how to respond with confidence



 

  • The Active Service Model
  • Strengths-based practice
  • Supervision skills for managers
  • Basic & Advanced Counselling skills
  • Alcohol & Other drug training
  • Motivational Interviewing
  • Suicide prevention
  • Working with Grief & Loss
  • Recognising & assisting the depressed client
  • Responding to resistant & complex clients
  • Assertive communication
  • Mental Health


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